Privacy Policy

Who We Are

Our website address is: https://dirtdoctorscleaning.com.

For purposes of this Privacy Policy, “Dirt Doctors Cleaning,” “we,” “us,” and “our” refer to Dirt Doctors Cleaning Services.

This Privacy Policy explains what information we collect through our website, how we use and disclose that information, how we use cookies and similar technologies, how third-party analytics and advertising services may process information, and the choices available to you.

By using our website, you acknowledge the practices described in this Privacy Policy, subject to any consent choices or other rights provided to you under applicable law.

Information We Collect

Depending on how you interact with our website, we may collect information including:

  • Name, email address, telephone number, mailing address, and other information you voluntarily submit;
  • Information submitted through contact forms, service-request forms, quote forms, booking forms, surveys, or other forms;
  • Comments and other content you voluntarily submit;
  • IP address;
  • Browser type and version;
  • Operating system;
  • Device type and characteristics;
  • Referring and exit URLs;
  • Pages viewed and interactions with our website;
  • Date and time of visits;
  • Approximate geographic information derived from technical information;
  • Website events and conversion information;
  • Advertising and campaign information;
  • Cookie identifiers, advertising identifiers, and other pseudonymous identifiers;
  • Information regarding your interactions with advertisements, social-media content, and embedded content;
  • Information collected through cookies, pixels, tags, web beacons, scripts, local storage, session storage, and similar technologies; and
  • Other information reasonably necessary to operate, secure, analyze, improve, and market our website and services.

We may combine information collected through different sources when permitted by applicable law and when reasonably necessary for the purposes described in this Privacy Policy.

We do not intentionally request sensitive personal information through ordinary website forms unless it is necessary for a specific service and appropriate protections are in place.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user-agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine whether you are using it.

The Gravatar service privacy policy is available at:

https://automattic.com/privacy/

After approval of your comment, your profile picture may be visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images containing embedded location data, including EXIF GPS information.

Visitors to the website may be able to download images from the website and extract available location information.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to provide, secure, maintain, personalize, analyze, and improve the website and, where permitted, measure and support our advertising and marketing activities.

These technologies may include:

  • First-party cookies;
  • Third-party cookies;
  • Session cookies;
  • Persistent cookies;
  • Pixels;
  • Web beacons;
  • Tracking tags;
  • Conversion tags;
  • JavaScript and other scripts;
  • Local storage;
  • Session storage;
  • Device or browser identifiers;
  • Advertising identifiers;
  • Server-side or browser-based event technologies; and
  • Similar technologies that recognize a browser, device, session, or interaction.

Not every technology is used on every page or for every visitor.

The specific cookies and technologies used may change as we update, improve, secure, or expand our website and marketing activities.

Categories of Technologies We May Use

Strictly Necessary and Security Technologies

These technologies are necessary to operate the website or provide functions you have requested.

They may be used for purposes including:

  • Website security;
  • Fraud and abuse prevention;
  • Spam prevention;
  • Authentication and login functionality;
  • Session management;
  • Load balancing;
  • Network and infrastructure operation;
  • Maintaining website availability;
  • Remembering security-related preferences;
  • Protecting forms and website functionality; and
  • Maintaining the integrity of the website.

These technologies may operate without consent where permitted by applicable law because they are necessary to provide the website or a service requested by you.

Functionality and Preference Technologies

These technologies may remember information such as:

  • Cookie-consent choices;
  • Language or regional preferences;
  • Display preferences;
  • Form preferences;
  • Session preferences;
  • Accessibility preferences;
  • Other website settings; and
  • Information necessary to provide enhanced website functionality.

These technologies may be used to provide features you request or improve the user experience.

Analytics and Measurement Technologies

We may use analytics and measurement technologies to understand how visitors use our website and how our website performs.

These technologies may collect information such as:

  • Pages viewed;
  • Traffic sources;
  • Referring URLs;
  • Browser and device information;
  • Approximate geographic information;
  • Website interactions;
  • Events;
  • Session information;
  • Time spent on pages;
  • Conversion events;
  • Campaign information; and
  • Pseudonymous identifiers.

We may use analytics technologies to understand website performance, improve content and functionality, identify technical problems, measure marketing effectiveness, and understand customer journeys.

Advertising and Marketing Technologies

We may use advertising and marketing technologies to:

  • Measure advertising performance;
  • Attribute conversions;
  • Measure campaigns;
  • Create or measure advertising audiences;
  • Support remarketing or “your data” audience features;
  • Deliver or measure advertisements;
  • Limit repetitive advertising;
  • Understand interactions with advertisements;
  • Improve advertising campaigns; and
  • Analyze the effectiveness of marketing channels.

These technologies may use cookies, pixels, device or browser identifiers, or similar technologies.

Where required by applicable law, advertising and marketing technologies will only be activated after the required consent has been provided.

Social Media and Platform Technologies

We may use technologies provided by social-media and advertising platforms, including technologies associated with Meta/Facebook and Instagram, Pinterest, LinkedIn, X, Google, and other platforms.

These technologies may allow those platforms to receive information regarding website visits or interactions for purposes such as advertising measurement, conversion measurement, audience creation, analytics, attribution, security, and related platform services.

Cookie Consent and Your Choices

We use a consent-management mechanism that allows visitors to control categories of non-essential cookies and tracking technologies.

Depending on your location and applicable law, you may be able to:

  • Accept all cookies and technologies;
  • Reject non-essential cookies and technologies;
  • Accept or reject analytics technologies;
  • Accept or reject advertising and marketing technologies;
  • Manage individual categories of technologies; or
  • Change or withdraw your previous choices.

Our consent-management system is integrated with our website’s tag-management system.

Where consent is required, non-essential tracking tags are configured not to fire or operate until the applicable consent choice has been received.

Changing or withdrawing consent may prevent certain technologies from operating and may affect certain website features, personalization, analytics, or advertising functionality.

Your consent preference itself may be stored in a necessary cookie or similar technology so that we can remember your choice.

You may also control or delete cookies through your browser settings, although browser-level controls may not provide the same level of control as our website’s consent-management system.

Google Tag Manager

We use Google Tag Manager (GTM) to manage and deploy website tags and technologies.

Google Tag Manager is a tag-management system and may be used to deploy or manage analytics, advertising, conversion, social-media, security, functionality, and other website technologies.

Google Tag Manager itself is different from the individual tags and services deployed through it.

Our implementation uses consent controls to determine whether applicable tags may fire based on the visitor’s consent choices.

Google states that Tag Manager may collect limited aggregated information relating to tag firing, system stability, performance, and installation quality, while Google Tag Manager does not otherwise collect and retain visitor measurement information on behalf of customers merely because Tag Manager is installed.

Because GTM can deploy multiple technologies, the privacy practices applicable to a visitor may depend on which tags are active and which consent categories the visitor has authorized.

Google Analytics

We may use Google Analytics, provided by Google, to measure and analyze website usage, traffic, engagement, conversions, and website performance.

Google Analytics may use cookies and similar technologies to distinguish users, maintain sessions, measure interactions, and provide analytics.

Depending on our configuration, Google Analytics may process information such as:

  • IP address or information derived from an IP address;
  • Approximate location;
  • Device and browser information;
  • Pages and content viewed;
  • Referring URLs;
  • Website events and interactions;
  • Session information;
  • Campaign information;
  • Advertising-related information; and
  • Pseudonymous identifiers.

Google requires websites using Google Analytics to disclose the use of Google Analytics and how it collects and processes information.

Our Google Analytics implementation is configured to operate according to the applicable consent choices communicated through our consent-management system.

Google’s Consent Mode includes separate consent signals for analytics storage, advertising storage, advertising-related user data, and advertising personalization.

Google Ads and Google Advertising Technologies

We may use Google Ads and related Google advertising technologies for advertising, conversion tracking, campaign measurement, audience measurement, remarketing, and related advertising purposes.

Google advertising technologies may process information such as:

  • Website visits;
  • Page URLs;
  • Referring URLs;
  • Browser and device information;
  • Advertising identifiers;
  • Conversion events;
  • Campaign and click information;
  • Cookie identifiers; and
  • Information necessary to measure advertising effectiveness.

Google may use identifiers associated with advertising interactions, including information contained in advertising click URLs, to measure conversions and advertising activity.

Where permitted and appropriately configured, Google Ads may also use website visitor information to create or measure advertising audiences.

Google requires appropriate disclosure and consent for certain advertising and remarketing uses, particularly where applicable law requires consent for cookies or the collection, sharing, or use of personal information for personalized advertising.

Our Google advertising tags are controlled through our consent-management and tag-management systems.

Google Consent Mode

Our Google tags may use Google Consent Mode to communicate applicable consent choices to Google and adjust the behavior of Google measurement and advertising tags according to those choices.

Consent Mode may use consent signals including:

  • ad_storage;
  • analytics_storage;
  • ad_user_data;
  • ad_personalization;
  • functionality_storage;
  • personalization_storage; and
  • security_storage.

These signals control different categories of storage and data processing.

Consent Mode does not itself replace our consent-management system. Our consent-management mechanism is responsible for presenting choices and obtaining the visitor’s applicable consent, while Consent Mode communicates the resulting choices to supported Google services.

Google Search Console

We may use Google Search Console to monitor and understand our website’s performance in Google Search, including indexing, search visibility, search queries, search traffic, technical performance, and website-related search issues.

Google Search Console is primarily a website-owner and search-performance service and is distinct from Google Analytics and advertising pixels.

We may use information provided through Search Console to improve our website, content, search visibility, technical performance, and user experience.

Meta / Facebook Pixel and Meta Business Tools

We may use Meta Business Tools, including the Meta Pixel, formerly commonly known as the Facebook Pixel, to measure website activity, advertising effectiveness, conversions, audience activity, and interactions associated with Meta advertising.

Meta technologies may use cookies, pixels, web beacons, identifiers, and other technologies to collect or receive information about interactions with websites and advertising.

Depending on configuration, information may include:

  • Website URLs;
  • Referring URLs;
  • Browser and device information;
  • IP address;
  • Page views;
  • Events and interactions;
  • Conversion information;
  • Advertising information;
  • Cookie or browser identifiers; and
  • Information voluntarily provided to us that is appropriately configured for permitted matching or measurement purposes.

Meta’s Business Tools may be used for measurement, analytics, advertising, audience creation, attribution, security, and related purposes.

Where required by applicable law, we obtain appropriate consent before activating applicable Meta Business Tools.

We will not intentionally transmit sensitive personal information to Meta through advertising or tracking technologies where prohibited by applicable law or Meta’s applicable terms and policies.

Instagram

We may use Instagram content, links, widgets, embeds, or other Instagram functionality on our website.

Instagram is operated by Meta.

Depending on how Instagram content is embedded or interacted with, Meta may receive information about the visitor’s browser, device, page, and interaction with the embedded content.

Where required by applicable law, non-essential Instagram technologies or embedded content that involve tracking will be controlled through our consent-management system.

Pinterest

We may use the Pinterest Tag and related Pinterest technologies to measure website activity, advertising effectiveness, conversions, audiences, and Pinterest campaign performance.

Pinterest states that its tag may process information including the page URL, referrer, device information, event information, and certain partner data. Depending on configuration, Pinterest technologies may use cookies and similar identifiers.

Pinterest’s technologies may include first-party and third-party cookies or similar identifiers, and certain enhanced matching configurations may process appropriately hashed customer information such as an email address, telephone number, or name.

We will not intentionally send sensitive personal information to Pinterest through its tracking or matching technologies.

Where required by applicable law, Pinterest tracking technologies will be activated only after the applicable consent has been provided.

LinkedIn Insight Tag

We may use the LinkedIn Insight Tag and related LinkedIn advertising technologies to measure conversions, understand website activity, measure advertising effectiveness, create website audiences, and support LinkedIn advertising.

LinkedIn states that the Insight Tag may collect information including URLs, referring URLs, IP address, device and browser characteristics, user-agent information, and timestamps.

LinkedIn states that advertisers are responsible for obtaining required permissions or consents before sharing information with LinkedIn.

We will not intentionally use the LinkedIn Insight Tag on pages that contain or collect information that is prohibited from being processed by LinkedIn’s applicable policies.

Where required by applicable law, the LinkedIn Insight Tag will be controlled through our consent-management system.

X / X Pixel and Conversion Tracking

We may use X website conversion tracking technologies, including the X Pixel or successor X advertising measurement technologies, to measure website activity, advertising performance, conversions, and campaign attribution.

X states that its conversion technologies may use both first-party and third-party cookies. First-party cookies may be used to improve conversion measurement and attribution.

Depending on configuration, X technologies may process information relating to website visits, browser and device characteristics, advertising interactions, conversion events, and identifiers used for measurement.

Where required by applicable law, X tracking technologies will be activated only after the applicable consent has been provided.

Other Analytics, Advertising, Marketing, Social-Media, and Measurement Technologies

We may use additional third-party technologies in the future that perform functions substantially similar to the services described in this Privacy Policy.

These may include technologies for:

  • Website analytics;
  • Conversion tracking;
  • Advertising attribution;
  • Remarketing;
  • Audience measurement;
  • Social-media advertising;
  • Social-media embeds;
  • Campaign measurement;
  • Affiliate tracking;
  • Referral tracking;
  • Call or form attribution;
  • Customer relationship management;
  • Marketing automation;
  • A/B testing;
  • Personalization;
  • Fraud prevention;
  • Bot detection;
  • Security;
  • Performance monitoring;
  • Error monitoring;
  • Website functionality;
  • Content delivery;
  • Appointment or booking functionality;
  • Chat or customer-support functionality; and
  • Other technologies used to operate, improve, secure, market, or measure our website and services.

Where such technologies use cookies or similar technologies that require consent, they will be subject to our consent-management mechanism and applicable legal requirements.

The addition of a new technology does not necessarily mean that it will be active for every visitor or on every page.

Necessary Website Technologies and User Experience

We may use cookies and similar technologies that are reasonably necessary to provide the website and requested functionality.

These technologies may include technologies used for:

  • Maintaining a visitor’s session;
  • Remembering cookie-consent preferences;
  • Remembering user preferences;
  • Supporting forms;
  • Maintaining shopping, booking, quote, or service-request functionality, if applicable;
  • Authentication and account functionality, if applicable;
  • Security;
  • Spam prevention;
  • Fraud detection;
  • Bot detection;
  • Load balancing;
  • Website performance;
  • Accessibility;
  • Error handling;
  • Network routing;
  • Content delivery;
  • Remembering temporary selections;
  • Maintaining functionality across pages; and
  • Protecting the website and its visitors.

Necessary technologies may operate without separate consent where permitted by applicable law because they are necessary to provide the website or functionality requested by the visitor.

Advertising and Remarketing

We may use advertising and remarketing technologies to show or measure advertisements based on previous interactions with our website or advertising.

Depending on the platform and configuration, these technologies may use:

  • Cookies;
  • Pixels;
  • Browser identifiers;
  • Device identifiers;
  • Conversion identifiers;
  • Advertising click identifiers;
  • Hashed customer information;
  • Event data; and
  • Similar technologies.

We may use these technologies to measure which advertisements lead to website visits, inquiries, calls, quote requests, purchases, or other conversions.

Where permitted by applicable law, advertising platforms may use website interaction information to help create or measure advertising audiences.

We do not knowingly use sensitive personal information to create advertising audiences where doing so is prohibited by applicable law or the applicable advertising platform’s policies.

Google’s advertising policies restrict certain uses of sensitive information for personalized advertising.

Enhanced Matching, Customer Matching, and Hashed Information

Some advertising and measurement platforms may offer enhanced matching, advanced matching, customer matching, or similar features.

Where such features are enabled, information voluntarily provided to us may, depending on the platform and configuration, be transformed using hashing or another technical process before being transmitted for matching or measurement.

Examples may include an email address, telephone number, or name.

We will only use these features where permitted by applicable law, the applicable platform’s terms, and our consent requirements.

We will not intentionally transmit sensitive personal information through enhanced matching, customer matching, or similar advertising features where prohibited.

Information in URLs and Advertising Parameters

Our website may receive visitors through advertisements, search engines, social-media links, referral links, or marketing campaigns.

These links may contain campaign or advertising parameters, such as click identifiers or other attribution information.

Our analytics and advertising systems may process these parameters to measure campaign performance, attribute conversions, prevent fraud, and understand how visitors arrive at our website.

Depending on the technology and the visitor’s consent, such parameters may be collected even when advertising cookies are not available.

Embedded Content and Third-Party Services

Articles or pages on this site may include embedded content such as:

  • Videos;
  • Images;
  • Maps;
  • Social-media posts;
  • Social-media feeds;
  • Reviews;
  • Articles;
  • Forms;
  • Scheduling tools;
  • Chat tools;
  • Payment functionality;
  • Other third-party applications or services.

Embedded content from other websites behaves in a manner similar to visiting the third-party website directly.

Third parties may collect information about your browser, device, IP address, page, interaction, and other technical information.

Third-party services may use cookies, pixels, local storage, scripts, or similar technologies.

Where required by applicable law, we will use consent or other appropriate technical controls before loading non-essential third-party content that uses tracking technologies.

Website Forms and Service Requests

When you submit information through our website, we use that information to respond to your inquiry, provide requested services, communicate with you, provide estimates or quotes, schedule services, administer our business relationship, or otherwise fulfill the purpose for which the information was submitted.

We may use information from forms for analytics and conversion measurement where permitted by applicable law and according to your consent choices.

We will not intentionally submit the contents of free-text form fields to advertising platforms unless the applicable integration is specifically configured and permitted for that purpose.

You should avoid submitting sensitive personal information in website forms unless specifically requested and necessary.

Communications

If you provide your contact information, we may use it to respond to inquiries, provide requested information, communicate about services, send transactional communications, and, where permitted, send marketing communications.

You may opt out of marketing communications at any time using the unsubscribe mechanism provided in the communication or by contacting us.

Opting out of marketing communications does not necessarily stop transactional or service-related communications.

How We Use Personal Information

We may use information we collect to:

  • Provide and improve our services;
  • Respond to inquiries;
  • Provide quotes or estimates;
  • Schedule or administer services;
  • Communicate with customers and prospective customers;
  • Maintain accounts;
  • Operate the website;
  • Remember preferences;
  • Provide requested functionality;
  • Maintain security;
  • Detect and prevent fraud, spam, and abuse;
  • Analyze website performance;
  • Measure advertising and marketing performance;
  • Attribute conversions;
  • Create or measure advertising audiences where permitted;
  • Improve advertising campaigns;
  • Improve website content and functionality;
  • Conduct business and operational analytics;
  • Comply with legal obligations;
  • Establish, exercise, or defend legal claims; and
  • Protect our rights, property, customers, website, and users.

Who We Share Your Data With

We may share information with service providers and third parties that help us operate our website and business.

Depending on the services we use, these may include:

  • Website hosting providers;
  • Website security providers;
  • Spam and fraud-prevention providers;
  • Analytics providers;
  • Advertising platforms;
  • Marketing platforms;
  • Social-media platforms;
  • Conversion and attribution providers;
  • Customer relationship management systems;
  • Communication providers;
  • Scheduling or booking providers;
  • Form providers;
  • Payment providers, where applicable;
  • Professional advisers;
  • Legal or regulatory authorities when required or permitted; and
  • Other service providers necessary to operate our business.

Third parties may process information on our behalf or, depending on the service and applicable law, act as independent or joint controllers/businesses for particular processing activities.

Third parties may use their own privacy policies and terms to govern their processing.

Sale, Sharing, Targeted Advertising, and Similar Concepts

We do not sell personal information for monetary consideration in the ordinary sense of the term.

However, certain privacy laws define terms such as “sale,” “sharing,” “targeted advertising,” or “cross-context behavioral advertising” more broadly.

The use of advertising cookies, pixels, identifiers, audience tools, and similar technologies may constitute “sale,” “sharing,” targeted advertising, or similar regulated activity under certain privacy laws, even when we do not receive money directly in exchange for the information.

Where applicable law provides a right to opt out of these activities, we provide or will provide the legally required mechanism for exercising that right.

U.S. State Privacy Rights

Depending on where you live and applicable law, you may have rights concerning your personal information, including rights to:

  • Confirm whether we process personal information;
  • Access personal information;
  • Correct inaccurate personal information;
  • Delete personal information;
  • Obtain a portable copy of certain personal information;
  • Opt out of targeted advertising;
  • Opt out of the sale or sharing of personal information;
  • Limit certain uses of sensitive personal information;
  • Withdraw consent where processing is based on consent;
  • Appeal certain privacy decisions; and
  • Exercise other rights provided under applicable law.

The availability and scope of these rights depend on the applicable law and your circumstances.

We will not discriminate against you for exercising privacy rights to the extent prohibited by applicable law.

Universal Opt-Out and Privacy Preference Signals

Where required by applicable law and technically supported, we may recognize legally required universal opt-out mechanisms or privacy preference signals, including applicable browser-based signals that communicate a consumer’s privacy preference.

A legally recognized privacy preference signal may apply to the browser or device from which the signal is transmitted and may not necessarily identify all devices or browsers associated with the same person.

Do Not Track

Some browsers provide a “Do Not Track” or similar setting.

Because there is no single universally accepted technical standard governing all Do Not Track signals, our website may not respond to every browser-based Do Not Track setting.

Where applicable law requires us to recognize a particular privacy signal, we will do so as required.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

No method of Internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

How Long We Retain Your Data

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and protect our rights.

Retention periods vary depending on the type of information and the purpose for which it was collected.

Analytics and advertising providers may retain information according to their own applicable settings, terms, and privacy policies.

Where available, we may configure analytics services to use appropriate data-retention periods.

Comments and User Accounts

If you leave a comment, the comment and its metadata may be retained indefinitely so that we can recognize and approve follow-up comments automatically rather than holding them in a moderation queue.

For users who register on our website, if any, we store the personal information provided in their user profile.

Users may be able to see, edit, or delete their personal information through their account, except that certain information, such as usernames, may not be changeable.

Website administrators may also access and edit account information as necessary to administer the website.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you may request an exported copy of the personal data we hold about you, including information you have provided to us.

You may also request that we erase personal information we hold about you, subject to applicable legal exceptions.

We may retain information that we are required or permitted to retain for legal, administrative, security, fraud-prevention, accounting, or other legitimate purposes.

To exercise your privacy rights, contact us using the information below.

Where We Send Your Data

Visitor comments may be checked through an automated spam-detection service.

Information may also be processed by third-party service providers described in this Privacy Policy.

These providers may process information in the United States or other jurisdictions.

International Data Transfers

Our website and service providers may process personal information outside the country or state in which you reside.

Where required by applicable law, we will use appropriate safeguards for international transfers.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, tracking technologies, third-party providers, legal requirements, or business practices.

When we update this Privacy Policy, we will change the “Last Updated” date at the top.

We encourage visitors to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, cookies, tracking technologies, your personal information, or your privacy rights, please contact us:

Dirt Doctors Cleaning Services
Website: https://dirtdoctorscleaning.com
Privacy Contact: tim@dirtdoctorscleaning.com